Police Volunteer – Victim Services Volunteer- Cheshire

Part Time
  • INDUSTRY Policing
Job Description

Cheshire Constabulary was founded in 1857 and is now responsible for policing nearly a million people. There are approximately 2,081 regular Police Officers, 220 Police Community Support Officers and 1,464 civilian Police Staff.

Someone who serves in Cheshire Constabulary joins an organisation with a proud and formidable history and would be expected to maintain the high esteem in which the public holds the Force. To work at Cheshire Constabulary, you will also have to uphold The Police Service Statement of Common Values.

Additional Benefits:
On-site parking, subsidised gym, flexible working, contributory pension, childcare vouchers and career progression opportunities with the force.


‘Cheshire Constabulary has an exciting opportunity for a Volunteer to join our Victim Services team (Cheshire CARES) based in Cheshire.

Cheshire CARES (Cope and Recovery Enhanced Service) is the Commissioner’s dedicated service providing free support to all victims of crime in Cheshire based on the individuals’ needs.’

Provide a personal and tailored support service to people who have been a victim of crime to cope and recover from their experience.
Rank/Grade – Volunteer.
Line Manager – Victim Care Unit Team Leader
• Undertake visits to victims of crime, as directed by the Victim Care Unit Team Leader.
• Advise and signpost service users to agencies or organisations who can help in their recovery.
• Maintain face to face contact and support with service users using their preferred contact method, contact time and frequency of contact.
• Maintain accurate records of interactions with service users.
• Be an advocate for Witness & Victim Care for the Constabulary.

For the postholders’ level of responsibility, ensure that all arrangements, activities, equipment, supervision and staff health, welfare and training are complied with as fully detailed in the Health and Safety Policy.
It is the responsibility of all staff to promote equality, diversity and Human Rights in working practices including developing and maintaining positive working relationships, ensuring that colleagues are treated fairly, contributing to developing equality of opportunity in working practices and challenging inappropriate conduct. Staff should treat everyone with fairness and impartiality, whilst recognizing differences in needs, perspectives, backgrounds and cultures.
Notwithstanding the details in this job description, the job holder may be required to undertake other duties up to a level consistent with the principal responsibilities of the job.
• Possess excellent interpersonal and communication skills.
• Have experience of working with computer systems.
• Present information using appropriate methods.
• Possess an awareness of the service available to victims of crime.
• Ideally have experience working with individuals who have been a victim of crime.

Please see the attached Role Profile for more information about this vacancy.

Where the role requires a specific qualification you will also be required to bring the original certificate as proof of your achievement and a photocopy to interview.

For the information of Internal Cheshire Constabulary members of staff only – Please note that you must obtain your Line Manager and Area Commander/Departmental Head supporting statement. Without this, we will be unable to progress your application. This is only applicable to secondments for Police Staff roles and all Police Specialist Roles. Any applications submitted without this support will not be progressed through the process.
You will also be required to bring a copy of your recent PDR to interview.

Additional Information

The Police Service is an equal opportunities organisation and is determined to ensure that:

The workforce reflects the diverse society which it serves and that the working environment is free from any form of discrimination, victimisation or harassment.

No job applicant or volunteer is treated more or less favourably on the grounds of sex, gender reassignment, sexual orientation, age, marital status, pregnancy and maternity, race, colour, nationality, ethnic or national origins, religion or belief or disability. This is subject to the Police Service engaging in positive action scheme which intends to overcome or minimise a person’s disadvantage.

No job applicant or volunteer is disadvantaged by a provision, criterion or practice which cannot be shown to be a proportionate means of achieving a legitimate aim.

Should you require any support in completing your application or a reasonable adjustment to our recruitment process please contact MFSS Recruitment on 01606 362248 at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.

Please be aware that preferences will be given to those on the redeployment register.

Due to the high volume of applications we receive please be aware that this vacancy may close early, therefore please submit your application as early as possible.

The Force does not re-imburse travel to interview expenses.

The Force operates a no smoking policy.