Admissions Administrator

Job Description

We have an exciting opportunity to join the University of Sheffield as Admissions Administrator.

You will be responsible for processing a range of home and overseas applications across all levels of study (Undergraduate, Postgraduate Taught & Research) including a variety of alternative routes and non-standard programmes. Operating within a central team, you will develop specialist knowledge of a portfolio of programmes and associated processes, working closely with department colleagues to ensure that all admissions decisions are accurate, timely, fair and consistent. Your role will also involve responding to a range of admissions related queries from applicants and other external enquirers (schools, colleges, parents). You will need to show good communication skills and have experience of working in a similar role within a busy office environment. You will need to be an effective team member and maintain a professional manner dealing with sensitive and confidential issues.

You will work closely alongside other members of your Admissions Team to help to ensure that admissions procedures are successfully completed and that policies are effectively adhered to.

The ideal candidate will have previous experience of working in a similar role or busy office environment with good attention to detail coupled with the ability to work across a variety of IT platforms and information resources. You will also need to have good interpersonal and communication skills, both written and verbal, with excellent customer service skills, with experience of responding efficiently and effectively to phone and email enquiries. You will possess the ability to work effectively as part of a team, excellent organisational skills and the ability to manage time effectively and be willing to work flexibly when necessary in order to meet deadlines.

We build teams of people from different heritages and lifestyles from across the world, whose talent and contributions complement each other to greatest effect. We believe diversity in all its forms delivers greater impact through research, teaching and student experience.

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