Consumer Advocacy Manager

Full Time
  • Post Date: September 11, 2018
  • Apply Before: September 20, 2018
Job Description

Set up under the Gambling Act 2005, the Gambling Commission is committed to safeguarding the public against any detrimental impact brought about by gambling. We do this by keeping crime out, protecting children and vulnerable people and ensuring the commercial gambling industry is run fairly and openly. We work with the legal system, the public health system, community groups and the industry itself to understand how we can protect the interests of as many people as possible, as effectively as possible.

Joining us as our Consumer Advocacy Manager means joining a dynamic, high profile sector and being at the cutting edge of regulation, where the work you do has a real impact on people’s lives. It also means joining an organisation that is inclusive, that respects work-life balance and is completely dedicated to helping you achieve your full potential. Whether that’s through flexible working, really understanding how you work best or exposing you to real opportunities to challenge yourself, if you’re passionate about making your mark on the industry and on society, then we will help you do that.

Working for our Consumer team means focusing on putting consumer interests at the centre of what we do, ensuring that gambling is fair and open. As well as being the public’s first point of contact for any complaints, the team’s policy and engagement specialists work determining how best to protect consumers and the public.

On a day-to-day basis you could be collaborating with anyone, from advertisers to lawyers and consumer groups to help safeguard consumers and shape policy. The team’s work is naturally public-facing, meaning you will see the impact of what you do and take satisfaction in defining policy and regulation that makes a genuine difference to millions of people’s lives across the UK.

You will be expected to build and maintain relationships with consumer groups, advocacy bodies, ADR bodies and other stakeholders to deliver positive outcomes for consumers.

To be considered as the Consumer Advocacy Manager, you will need:

– Experience of leading and delivering workstream or project activity to agreed outcomes, deadlines and budget
– Experience in a policy or regulatory environment of identifying problems or issues and developing approaches to solving them

This is your opportunity to play a key role in regulating a high-profile industry and safeguarding millions of people’s lives across the UK. You’ll shape the public debate, work at the forefront of a continually evolving sector and ultimately see the positive impact of your work on the public every day.

It’s challenging, but hugely rewarding and if you’re someone that’s genuinely passionate about making your mark and helping protect society, then join us – this is your opportunity to make a difference.

To apply for the role of Consumer Advocacy Manager, please apply via the button shown.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Additional Keywords: Consumer Advocacy Manager, Project Manager, Project Delivery Manager, Programme Manager, Consumer Advocate, Consumer Policy Advisor, Project Management