Customer Service and Enquiries Officer

Job Description

Are you experienced in providing exceptional customer service in a large organisation? Do you have excellent communication and organisational skills, with a passion for working with people? If so, this role might be right for you.

This role is an exciting opportunity to support the operational delivery and development of the enquiries service for prospective students exploring the University. It has a focus on working collaboratively with teams across the university, and continually updating the content for enquiry handling.

This post is part of a central team which includes a range of high performing marketing, recruitment, and events professionals. Our team vision is to create the best possible prospective student experience at every touchpoint in a collaborative and innovative way.

We build teams of people from different heritages and lifestyles from across the world, whose talent and contributions complement each other to greatest effect. We believe diversity in all its forms delivers greater impact through research, teaching and student experience.

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