Faculty IT Team Leader

Job Description

We have an exciting opportunity in the Faculty of Science for a Faculty IT Team Leader to compassionately lead a motivated team of IT Technicians to deliver high levels of performance and outstanding customer service.

As the ultimate escalation point, the Faculty IT Team Leader ensures the team meets the diverse, specialised and often complex IT requirements of the Faculty. With substantial expertise and knowledge, the role involves providing expert advice and support across various business, research and teaching activities.

Effective planning, deployment, configuration and maintenance of general and specialised IT equipment and services is crucial. Close collaboration with IT Services is vital in adhering to and championing centralised policies, particularly in relation to procurement, cyber and information security and asset management. Striving for service excellence, the Faculty IT Team Leader consistently supports the team to provide unparalleled levels of customer service and IT support to meet the needs and objectives of the Faculty of Science.

We offer:

● 38 days annual leave (including closure days and Bank Holidays), with the possibility to purchase up to ten additional days.
● Up to 5 days of paid time off to cover emergency caring responsibilities.
● A commitment to work life balance including, flexible working opportunities and hybrid working where possible.
● A highly competitive pension scheme.
● Discounts at participating shops and cinemas, and a cycle to work scheme.
● A commitment to your development, with programmes, learning modules and mentoring schemes.
● An inclusive and diverse workplace.
● A commitment to your wellbeing, with confidential emotional support, support for those going through the menopause, experiencing fertility treatment and having a baby, paid leave for IVF treatment and more.

Further information can be found at https://www.sheffield.ac.uk/jobs/benefits

We build teams of people from different heritages and lifestyles from across the world, whose talent and contributions complement each other to greatest effect. We believe diversity in all its forms delivers greater impact through research, teaching and student experience.

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