Field Interviewer – Warwick / Southam

This job has been Expired
Part TimePermanent
  • Post Date: September 17, 2019
Job Description

Have you got the qualities that we are looking for?

• Are you outgoing and confident?
• Are you independent and like managing your own work?
• Do you enjoy meeting and talking to people?
• Are you interested in finding out about people’s lives?
• Are you a good listener as well as a good communicator?
• Are you self-motivated and organised?

By joining the Office for National Statistics (ONS) as a Civil Servant carrying out official surveys you will be helping to inform Parliament about the state of the nation.

ONS is the UK’s largest independent producer of official statistics and the recognised national statistical institute of the UK.

We are responsible for collecting and publishing statistics related to the economy, population and society at national and local levels. Our range of economic, social and population statistics are published in over 600 releases a year.

The data you collect will be invaluable to so many people in our country including the government and its agencies, citizens, charities, businesses, scholars and students.

Charities, for example, use ONS statistics to gather background information to enable them to improve the lives of people by understanding how they need to target and tailor their services.

We are accountable through the UK Statistics Authority to Parliament and the devolved administrations of Scotland, Wales and Northern Ireland, and are therefore independent of Government Ministers.
Job description
You will work from your home address and will usually work within a reasonable daily travelling distance of your home.

Most of your time will be spent interviewing members of the public in their own homes. All selected addresses receive a letter in advance from ONS so you will not be cold calling.

You will:

• Organise your own work.
• Visit randomly selected areas and addresses.
• Encourage people to take part in ONS surveys and make appointments, ask survey questions and record the answers on a laptop computer.
• Act as an ambassador for ONS and a guest in the respondent’s home. You must have the ability to conduct survey interviews (of variable length) where access to the address is difficult, for example in a block of flats and to perhaps travel long distances to reach addresses. This is a mandatory requirement of the position.

The contract on offer is for an Annualised Hours contract of 1144 hours per annum.

Your salary is paid monthly. The full-time equivalent (37 hours per week/1924 hours per annum) starting salary rate is £18,795.

The actual salary is paid pro-rata; for this job it is £11,175 per annum.

In addition, there is a generous mileage allowance of up to 45 pence per mile.

Essential requirements:

• You will need to be flexible in your working hours to meet the needs of the public.
• You will need to be available to work varying hours at different times depending on workloads, including in the evening and on Saturdays when necessary.
• You will need to have a car and a valid full UK driving licence (or EU full member state equivalent).
• At home you must have a broadband internet connection and be prepared to use it for work.
• You will need to be proficient in the use of a computer and a smartphone, as you will be issued with a laptop and iPhone to help you manage your work.
• If your application is successful, you will need to apply for a Basic Disclosure Criminal Record Certificate and in addition we will carry out a 3 year employment history check.

There are specific operational requirements for this role and we particularly welcome applicants living in Warwick and Southam.

A Full valid UK or EU full member state driving licence is required for this post.

We’ll assess you against these behaviours during the selection process:

  • Communicating and Influencing
  • Benefits

As well as a competitive salary, you’ll enjoy:

• Paid mileage and expenses accruing from the time you leave home.
• Paid travelling time.
• Generous holiday allowance – pro rata based on 25 days annual leave, rising to 30 days after 5 years’ service in addition to 9 days public holidays.
• Strong ethos of equality and diversity.
• Up to 3 days paid leave per year for voluntary opportunities.
• Maternity, adoption or shared parental leave of up to 26 weeks full pay followed by 13 weeks of statutory pay and a further 13 weeks unpaid, and statutory paternity leave of 2 weeks plus an additional week of departmental paternity leave all at full pay.
• Highly competitive contributory Civil Service Pension.
• Learning and development tailored to your role.
• A working environment that supports a range of flexible working options.
• A laptop and mobile phone.

Things you need to know
Successful candidates must pass a disclosure and barring security check.

Selection process details
This vacancy is using Success Profiles, and will assess your Behaviours and Experience.

Please note that the following are all essential requirements for this post and your application will be rejected if you do not satisfy all of the following criteria:

• Availability to conduct interviews when required by the public any weekday or evening (including Saturdays), without any limitations imposed by any other regular, fixed commitments.
• Full, unrestricted availability of a vehicle for work purposes at any time of the day and evening. Candidates offered a post will also be required to produce relevant vehicle insurance documents if successful at interview and offered a post.
• A full, valid UK or EU full member state driving licence.
• A broadband internet connection at your home address to enable communication with the office. A laptop and smartphone is provided for you.
• You must be proficient in the use of a smartphone and laptop, which you will use extensively for this Field Interviewer role.

This vacancy is using Success Profiles and will assess your Behaviours and Experience.

As part of the application you are required to complete a personal statement on your application detailing your suitability for the role.


Successful candidates invited to telephone interview will be asked questions that involve you demonstrating your communication and influencing skills. The panel will be assessing behaviours within Communication and Influencing. The essential requirements are:

Communicate purpose and direction with clarity, integrity and enthusiasm.
Respect the needs, responses and opinions of others.

In cases where there is a high number of applications, the sift pass mark may be adjusted and candidates will be invited to interview in merit order, i.e. those scoring the highest. Feedback will only be provided if you attend an interview or assessment.

If you are applying for more than 1 currently advertised vacancy as a Field Interviewer with ONS, please note that you will only be interviewed once for the role. If you are successful you may be offered your preferred area.

For successful candidates joining ONS, we will record and retain your nationality information on our human resources management system for the sole purpose of understanding the nationality diversity within ONS. We will not report on this on an individual basis in a way that would identify you. We will retain this information for the shortest time needed. Should you wish for us not to collect and retain this information, please email:

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements
Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles.
The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants
Job contact :
Name :Field Recruitment Team
Telephone :01329 444 973

Recruitment team :

Further information
If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Paul Cudmore, Office for National Statistics, Government Buildings, Cardiff Road, Newport NP10 8XG. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission at

FIF Candidate Information Pack