Registration Officer (RO) – Plymouth

Job Description

We are looking for great candidates to join us at HM Land Registry as Registration Officers in our Operations Directorate. As a Registration Officer, you will carry out key administrative tasks that keep HM Land Registry running effectively. Working as part of a close-knit team, in this vital role you will process casework to maintain and update the Land Register for England and Wales.

From processing and discharging mortgages and transferring the ownership of land to answering customer queries, you will carry out important work that has real effect on lives and businesses across England and Wales. As this is an entry-level opportunity, you will receive fantastic training to make you an expert in your field.

Undertaking a comprehensive training path, you will learn the skills required to be the best at what you do. With access to an independent learning platform, you will be able to progress at your own pace with as much support as you need to grow into the role. Once your training is signed off, you will quickly settle into the role and manage your personal workload. If you want to progress, there are plenty of opportunities to take on extra work and responsibilities, and room to grow and move up through the organisation.

HM Land Registry plays a vitally important role in the property market, underpinning property ownership worth over £4 trillion across England and Wales including over £1 trillion of mortgages. We have been safeguarding our land and homes for the last 150 years and play a critical role in supporting the government’s housing and infrastructure objectives. This uniqueness is part of what makes us so special. The other part is our people.

With an eye for detail, you will be able to spot mistakes where others don't. You will be a strong team player with effective verbal and written communication skills. This a job with responsibility, so you will need to rise to the challenge, taking ownership of the work you do and the results you achieve with great organisational and time management skills.
 
Behaviours

We'll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Working Together

Technical skills

We'll assess you against these technical skills during the selection process:

  • The ability to maintain attention to detail and accuracy with a capability to respond to gaps, errors and irregularities in information.
  • Experience of working as part of a team to deliver common goals.
  • Able to effectively follow written procedures.

HM Land Registry offers very competitive terms, conditions and benefits. We provide excellent opportunities for career progression, training and development. You will have access to Civil Service pension and benefits arrangements and generous leave allowances, as well as flexible working – exactly what you would expect from a progressive employer.

HM Land Registry is a great place to work, where difference is celebrated. We’re committed to fairness and equality for all, so you feel valued for who you are and what you do. Diversity fuels our innovation. Our shared values help us work together, to benefit the communities we serve.

Our employee diversity networks support our culture of inclusion and contribute to our diversity action plan.

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths, Ability, Experience and Technical skills.
 
Before applying, please note that this vacancy is part of a national recruitment campaign across several HM Land Registry offices. If you are interested in applying for this role, you can only apply at one office location, therefore please ensure that you only apply for the advertised vacancy at your preferred location.
 
The vacancy is available at the following locations: Birkenhead, Coventry, Durham, Fylde, Plymouth, Telford and Weymouth, and their respective advertised vacancies can be found on Civil Service Jobs.
 
After submission of the first stage of your application form, you will be invited to complete a Civil Service Verbal Test. If you successfully pass the test, you will be invited to complete the full application form.
 
The closing date for the test and full application form is 11:55pm on Monday 22nd August 2022. Ideally you should take the test by midday on Monday 22nd August 2022 to allow sufficient time to complete the full application form. It is recommended that you complete the practice test before completing the online test.
 
For more information about preparing for the Civil Service Verbal test and access to the practice test, please follow this link:

https://www.gov.uk/guidance/preparing-for-the-civil-service-verbal-and-numerical-tests  

If you pass the online test, you will then move onto the next stage of the application process, where you will be required to copy your CV into the application form and complete three questions within the Technical skills section of the application form.

In the CV section of the application form, please enter your qualifications and work history.

The sift will be completed shortly after the closing date, however due to the size of the campaign it may take a few weeks to complete the sift.

If you are successful at the sift stage, you will be invited to attend a blended interview which will be carried out via a video link. Interviews will take place from late September 2022.

The blended interview will test the behaviours and experience listed in the attached Candidate Pack, as well as the strengths associated with the role.

We want to hear your first, unrehearsed, natural response to strength questions, and so we don’t advertise which strengths are being tested. The best way to prepare for strengths questions is to reflect on what you identify as your own personal strengths, and your preferred ways of working.

Candidates may refer to notes within their video interview, but they should be used as a prompt only.

The role is anticipated to start in January 2023. If you are successful in securing a position, there will be a significant amount of training required (approx. 16 weeks) and we would require you to be in full attendance in the office during this time.

A reserve list may be held for a period of 12 months from which further appointments can be made.

Online test instructions

Please ensure you complete the Civil Service Verbal Test as soon as possible and at the very latest by midday on Monday 22nd August 2022, so that if you pass the test you have sufficient time to complete the full application form, as specified in the Selection process details.