Retail Travel Consultant

  • Job Reference: 00008625-1
  • Date Posted: 28 November 2024
  • Recruiter: News UK
  • Website: https://www.news.co.uk/
  • Location: National
  • Remote Working: 100% remote working possible
  • Salary: On Application
  • Sector: Advert / Media / Entertainment, Retail & Consumer Products, Sales & Marketing & PR
  • Job Type: Full Time

Job Description

Your team: News UK will soon launch a digital travel retail operation for The Times and The Sunday Times. Consumers will be able to plan and book holidays, both on and offline, across a wide variety of product types.

Your role: In order for this to succeed  we require dynamic and enthusiastic Travel Sales Consultants who have a passion for travel with a proven  background of luxury travel and tailor made holidays, and the ability to build client relationships, converting enquiries into bookings, and ensuring the smooth operation of the pre-travel concierge process .

Day to day you will: 

  • Build and maintain strong relationships with clients, responding to enquiries via telephone, email, whatsapp and live chat.
  • Create bespoke holiday proposals tailored to client requirements across cruise, touring and luxury tailor-made. 
  • Ownership of the administrative elements of all bookings; confirmations, invoicing.
  • Ability and experience in directly liaising with hotels, airlines, cruise lines and tour operators to ensure accuracy and seamless travel arrangements.
  • Proactively generate enquiries from our existing client base.
  • Achieve and exceed sales performance targets.
  • Own and manage the entire process from itinerary creation to booking, invoicing, and managing any pre and post sales enquiries accommodating any special requests.
  • Curate new and exciting holiday itineraries, aligned to editorial content, to engage customers and encourage sales.
  • Load itineraries into the CMS for both marketing opportunities and customer quotes.
  • Assist with ad hoc projects and activities to support marketing and business growth.

If you think you have what it takes but don’t tick every requirement on the list, please do apply. We recognise that considering someone’s potential as well as their experience is a great way to hire. We want to hear from people who have a passion to learn and develop. 

We are News UKOne of the leading media businesses in the UK and Ireland.  Our newsbrands include The Times, The Sunday Times, The Sun, The Sun on Sunday and The TLS. Our national broadcast brands include talkSPORT, Times Radio, Talk and Virgin Radio UK, and we have market-leading local radio stations across Ireland. Our world-famous brands provide news, analysis, opinion and entertainment to almost 40 million people each month. Spanning print and pixel, audio and video, events and experiences, our multiplatform brands are home to a plurality of opinion, representing the diverse communities we serve. News UK is wholly owned by News Corp.