To receive, record and manage the continuity to maintain the integrity of all forensic exhibits, including drugs, firearms, frozen items, media, mobile phones, computers, CCTV and sensitive items of evidence, for analysis within internal forensic units or external forensic laboratories ensuring systems are updated correctly providing an auditable system to ensure compliance with legislation and the FSR Codes of Practice and Conduct. Ensuring compliance with ISO 17025 and ILAC G19.
Forensic Services Manager
- Receive, record, place into appropriate storage and return, all forensic exhibits maintaining a full audit trail for all property movements and transactions.Ensure exhibit packaging is quality assured in accordance with Force processes, raising any issues as required.
- Input, update, interrogate and manage all Forensic data on force systems in an accurate manner to ensure the accuracy of records.
- Review fingerprint Streamlined Forensic Reports and search the Force crime reporting system in order to identify suspects, completing a case strategy form when required.
- Manage the shared forensic mailbox ensuring requests are delegated appropriately and actioned in a timely manner.Ensuring requests for analysis are updated on the property management system and eForensic case management system.
- Upload images onto Niche and transfer images to third parties in accordance with force processes and data protection legislation.
- Request removal of DNA profiles relating to Force leavers or transfers from the contamination Elimination Database and Police Elimination Database, held by the Home Office, in a timely manner to comply with appropriate legislation, and maintenance of locally held spreadsheets identifying and amending discrepancies.
- Responsible for ensuring stock levels are maintained and available.
- Provide statements of evidence for use in courts of law.
- Provide minute taking and general administrative duties for all forensic units to ensure an efficient Forensic Service.
- Act as a point of contact for all Forensic Investigations related queries. Resolve where possible, or allocate appropriately to Forensic Investigations personnel to respond.
Ensure that all tasks undertaken comply with the requirements of ISO 17025 and the Forensic Science Regulator Codes of Practice and Conduct, raising feedback via the internal Quality Management System where appropriate
For the post holders level of responsibility ensure that all; arrangements, activities, equipment, supervision and staff health, welfare and training are complied with as fully detailed in the Health and Safety Policy.
It is the responsibility of all staff to promote equality, diversity and Human Rights in working practices including developing and maintaining positive working relationships, ensuring that colleagues are treated fairly, contributing to developing equality of opportunity in working practices and challenging inappropriate behaviour.
Not withstanding the details in this job description, the job holder may be required to undertake other duties up to a level consistent with the principal responsibilities of the job.
Please note. Personal Qualities provide guidance in relation to the behaviours individuals should display. They will be used in Promotion/Recruitment/Selection/Appraisal processes.
Gathers, verifies and assesses all appropriate and available information to gain an accurate understanding of situations.
Considers a range of possible options before making clear, timely, justifiable decisions.
Reviews decisions in the light of new information and changing circumstances.
Balances risks, costs and benefits, thinking about the wider impact of decisions.
Exercises discretion and applies professional judgement, ensuring actions and decisions are proportionate and in the public interest.
Openness to change
Positive about change, adapting rapidly to different ways of working and putting effort into making them work.
Flexible and open to alternative approaches to solving problems.
Finds better, more cost-effective ways to do things, making suggestions for change and putting forward ideas for improvement.
Takes an innovative and creative approach to solving problems.
Understands the organisation’s objectives and priorities, and how own work fits into these.
Plans and organises tasks effectively, taking a structured and methodical approach to achieving outcomes.
Manages multiple tasks effectively by thinking things through in advance, prioritising and managing time well.
Focuses on the outcomes to be achieved, working quickly and accurately and seeking guidance when appropriate.
Acts with integrity, in line with the values and ethical standards of the Police Service.
Takes ownership for resolving problems, demonstrating courage and resilience in dealing with difficult and potentially volatile situations.
Acts on own initiative to address issues, showing a strong work ethic and demonstrating extra effort when required.
Upholds professional standards, acting honestly and ethically, and challenges unprofessional conduct or discriminatory behaviour.
Asks for and acts on feedback, learning from experience and developing own professional skills and knowledge.
Remains calm and professional under pressure, defusing conflict and being prepared to step forward and take control when required.
Demonstrates a real belief in public service, focusing on what matters to the public and will best serve their interests.
Understands the expectations, changing needs and concerns of different communities, and strives to address them.
Builds public confidence by talking with people in local communities to explore their viewpoints and break down barriers between them and the police.
Understands the impact and benefits of policing for different communities, and identifies the best way to deliver services to them.
Works in partnership with other agencies to deliver the best possible overall service to the public.
Working with others
Works co-operatively with others to get things done, willingly giving help and support to colleagues.
Is approachable, developing positive working relationships.
Explains things well, focusing on the key points and talking to people using language they understand.
Listens carefully and asks questions to clarify understanding, expressing own views positively and constructively.
Persuades people by stressing the benefits of a particular approach, keeps them informed of progress and manages their expectations.
Is courteous, polite and considerate, showing empathy and compassion.
Deals with people as individuals and addresses their specific needs and concerns.
Treats people with respect and dignity, dealing with them fairly and without prejudice regardless of their background or circumstances
Please also submit your 2000 Word Expression of Interest as a word document attachment.
Educated to level 2 of the QCF or equivalent in English Language and Mathematics
Some experience within a customer focused environment.
Some administration/office experience including dealing with the public over the telephone.
Some experience of Microsoft Office Suite
Skills and Knowledge:
Ability deal with sensitive and confidential information
Ability to prioritise own work and meet deadlines
Good verbal and written communications skills
Ability to process information accurately with good attention to detail.
Ability to understand and comply with a variety of processes
The post is subject to enhanced management vetting to allow access to the e-Forensics case management system.
To access the role profile for this position, please click here.